Provide first level support for the IT Infrastructure the assigned Site of Responsiblity.
Ensure that Site of Responsibility adheres to the Procedures and Policies set by the Global/Regional/Local Offices, and provide the needed IT Infrastructure service level for the site.
Provide first level support and provide solutions to any issues encountered in using the Warehouse Management System being used by the Site (WMOS).
Reports directly to the IT Manager and Site Operations Manager
Requirements
Graduate of 4 year Computer Science (CS), Information Technology (IT), Application Development, or related courses. Strong analytical skills is required. Knowledge in Warehouse Operations/Warehouse Management is an advantage.
Can handle multiple tasks at the same time with minimal supervision
Good communication skills both written and oral
Knowledge /background in database, network, hardware.
Create your Eightfold AI profile with 100% completeness before applying — fill every field, connect LinkedIn, and verify parsed data, because Amex recruiters use Eightfold's match scores to prioritize candidates
Study American Express's Blue Box Values (customer commitment, integrity, teamwork, quality, respect, accountability, citizenship, will to win) and prepare two STAR-format stories for each value most relevant to your target role
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