IT Support Technician

Be the IT backbone behind the world’s most advanced semiconductor technology?

About Nearfield Instruments
Nearfield Instruments (NFI) is a fast-growing scale-up high-tech company. We design, develop, integrate, market and service advanced metrology machines. Our machines enable our customers - the world’s leading chipmakers – to increase the production yields, and thus, functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

Founded in 2016, we bring together the most creative minds (approx. 400 employees) in science and technology and develop a one-of-a-kind, revolutionary high throughput Scanning Probe Microscopy system.

Where will you be working?

You’ll be joining a dynamic and passionate team of four dedicated IT Support Technicians, but the perks don’t stop there, you’re also part of the wider IT Team.

It’s a group of driven professionals with diverse expertise and backgrounds, all working together to create a collaborative and inspiring environment.

What will you be doing?

·        Technical support to end-users, using Windows OS.

·        Evaluating, categorizing, and logging user requests and providing 1st & 2nd line of support solutions.

·        Follow up requests to ensure timely resolution of problems which cannot be solved in the 1st line and proactively look for possible solutions.

·        Installation and maintenance of existing and new servers, workstations, laptops and printers.

·        Assist and advise users with technical incidents or questions.

·        Maintain a continuous streamline of support to users.

·        Contribute to the technical planning for the migration of software packages.

Why is the position interesting for you?

• Work at the cutting edge of technology. Support a fast-growing high-tech scale-up that is revolutionizing semiconductor manufacturing with world-leading metrology systems.

• Be part of a collaborative and passionate IT environment. Join a close-knit IT Support team while collaborating with a broader IT department full of driven experts from diverse backgrounds.

• Make real impact from day one. Play a key role in keeping the organization running smoothly by supporting end-users, improving IT processes, and contributing to future software and infrastructure migrations.