IT Support Lead

Ukraine Remote March 19, 2026 Greenhouse

We are looking for an IT Support Lead to manage and evolve our end-to-end IT support function across Level 1, Level 2, and Level 3. The role is focused on service reliability, user experience, and operational excellence, ensuring seamless support across end-user services, core IT infrastructure, and business-critical applications.

Requirements

  • Leadership and management experience
  • IT support experience
  • Service reliability and operational excellence
  • Cross-functional team management
  • Communication and coordination

Benefits

  • Flexible working hours
  • Competitive compensation
  • Health insurance
  • Vacation
  • Sick leaves
  • Holidays
  • Paid maternity/paternity leave
  • Access to learning & development center
  • Virtual team buildings and social activities

Originally posted on Himalayas

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