IT Service Desk Engineer
As our next IT Service Desk Engineer, you’ll help keep everything running smoothly behind the scenes. From maintaining reliable cloud infrastructure to getting new starters set up from minute one, your work helps the whole business crack on.
Forget long lists, here’s what you’ll actually spend your time on:
Keeping our core infrastructure running smoothly, from Windows Server and Active Directory through to DNS, DHCP and Group Policy
Managing and improving our Azure setup so it’s secure, reliable and ready to scale
Staying on top of patching, backups and disaster recovery, so issues don’t become incidents
Setting up and managing devices using Intune and Windows Autopilot, making sure people can get up and running without the faff
Troubleshooting when things don’t go to plan, from device enrolment to software deployments
Looking after Google Workspace, including user setup, access and security
Supporting identity and access controls like SSO and MFA, working closely with our Security team
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
Experience in an infrastructure or systems engineering role, with a solid handle on day-to-day operations.
Confidence working across Microsoft environments, from Windows Server and Active Directory through to Azure and device management (Intune, Autopilot).
A good understanding of networking fundamentals like DNS, VPNs and firewalls.
The ability to explain technical details in plain English so everyone can make informed decisions.
A practical approach to problem-solving, using tools like PowerShell.
Nice to have, not essential:
Experience with Google Workspace
Microsoft certifications such as AZ-104 or MS-102
We believe great work deserves great rewards. Here’s just a taste:
Competitive salary + annual bonus
Employee Share Program
Health, well-being and learning support
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week’s paid charity leave and much more!
How we’ll get to know each other:
Screening call with one of our Talent Acquisition Partners
1st stage interview with our IT Manager
2nd Stage interview with our IT Manager and Key Stakeholders
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
