IT Project Manager - Transition Projects

Make this the place where you grow.

As a global leader in business and technology innovation, we work with top organizations worldwide to deliver solutions that create meaningful impact.

With 190,000+ professionals across 70+ countries, we blend deep expertise with a culture that values learning, curiosity, and collaboration.

We lead transformation and deliver secure, innovative, industry-specific solutions that move businesses forward. Our people drive everything we achieve; specific solutions that move businesses forward. Our people drive everything we achieve, they think bold to deliver the outcome while ensuring every voice is heard.

Our team is looking for a motivated and experienced IT Transition PM in Athens to support our client on a European institution project.

As an IT Service Transition Manager, you will play a key role in leading the controlled, compliant, and low-risk transition of services into and out of the client’s delivery model. You will coordinate complex transition activities across multiple stakeholders, ensuring operational continuity, service readiness, and successful knowledge transfer without disruption to business operations.

You will work closely with internal teams, suppliers, incumbent providers, and client stakeholders to ensure services are transitioned efficiently, transparently, and in line with governance and operational requirements

Your role:

• Lead end-to-end service transition activities, including transition planning, mobilization, onboarding, operational readiness, and service handover.
• Own and maintain the Transition Plan, including scope, milestones, deliverables, dependencies, assumptions, resource planning, and acceptance criteria.
• Establish and manage transition governance, including reporting cadence, stakeholder reviews, escalation management, workshops, checkpoints, and decision forums.
• Coordinate transition-in and transition-out activities across multiple teams, suppliers, and stakeholders in complex multi-vendor environments.
• Ensure operational readiness through validation of processes, tooling, support models, SLAs, KPIs, reporting mechanisms, and service acceptance criteria.
• Drive knowledge transfer activities, including documentation quality assurance, runbooks, inventories, shadowing/reverse-shadowing sessions, and formal sign-offs.
• Identify and manage transition risks, issues, dependencies, and change impacts, ensuring mitigation plans are implemented and tracked.
• Support service stabilization and hypercare activities following go-live or handover phases.
• Ensure compliance with governance, security, contractual, and operational requirements throughout the transition lifecycle. 

Why NTT DATA?

We value a collaborative and supportive environment, celebrating curiosity and engagement

We are committed to supporting the physical, financial and emotional well-being our of employees

Career development. Training path and access to learning opportunities, yearly performance reviews and a mentorship program

We believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working model

Talent Friends. Refer a friend and receive a bonus when they join

We care about you

Health & well-being. Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions

Diversity & inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUnique

Please let us know if you require us to accommodate any accessibility needs during the recruitment process.

Benefits at NTT DATA Greece

Health insurance for the employee and one dependent family member (100% paid by NTT DATA)

Meal vouchers of 120€ per month (x12)

Corporate mobile phone: subscription & device

Teleworking equipment allowance

Udemy Account

Access to Open Up mental health service 

28 days of paid annual leave consisting of your legal holidays and compensation days

Your profile:

• Bachelor’s or Master’s degree in Information Technology, Business Administration, Engineering, or related field (or equivalent experience).
• 8-10 years of experience managing complex IT service transitions, mobilizations, or transformation programs within large enterprise, regulated, or governance-driven environments.
• Strong experience in transition-in, transition-out, operational readiness, and knowledge transfer management.
• Experience coordinating multiple stakeholders, suppliers, incumbent providers, and cross-functional teams in international or multi-vendor environments.
• Solid understanding of IT service management principles, operational governance, and managed services delivery models.
• Strong capability in risk, issue, dependency, compliance, and change management.
• Experience defining and managing transition governance structures, reporting mechanisms, and service acceptance processes.
• Excellent stakeholder management, communication, facilitation, and organizational skills.
• Relevant certifications or methodologies such as PMP, PRINCE2, MSP, and/or ITIL are highly valued.
• Experience working within international organizations is considered a strong advantage.
• Fluent in English (written and spoken).

This role describes your starting point at NTT DATA. We believe in long‑term relationships and in supporting your growth. As your skills and ambitions evolve, we will work with you to identify future opportunities, projects, and career paths across our organization.