IT Application Owner (ITAO), AVP
- The IT Application Owner (ITAO) is a critical IT role with overall accountability and ownership for an application and/or infrastructure instance(s). ITAO is an expert with an in-depth functional- and technical knowledge of his application.
- The roles key responsibility is End to end application IT Governance in line with Bank s policies, procedures and standards. The ITAO has to manage and maintain his application, ensuring compliance with applicable IT policies & procedures and with specific consideration to IT Management and Information Security policies.
- In Summary, An ITAO must take care of both Functional and Non-Functional requirement of his application.
- Team & Business Area: PB GY Lending Team
What we ll offer you
As part of our flexible scheme, here are just some of the benefits that you ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Maintain structural availability, stability, and performance of the application on Production and Test environments.
- Ensuring Policy Compliance and adherence to the governance processes for the application(s) owned.
- Timely completion of External/Internal Audit Teams, SOX processes to avoid any Delays or Escalations related to Non-compliance.
- Plan/Conduct/Support DR (Disaster Recovery) Test.
- Liaising with business stakeholders on product enhancement, version upgrades, new requirement and getting them implemented while closing working with the deployment teams.
- Collaborate with Service Operation / L2 where application expertise is required
- Work Closely with Technical Information Security officer on items related to IT Security and other governance topics.
- Managing software licenses, security certificates and contracts with service providers.
- Vendor Management of all application related service-providers:
- Change Management: Production Change Review and Impact Analysis.
- Responsible for Access Management (Perform User and role recertification on a frequent basis) and other infra related topics.
- Ensure availability of all necessary application/service knowledge and documentation & mentoring the team.
- Manage the technical roadmap of the application (technology roadmap compliance), estimate/budget capacity needed.
- Validate deliverables for all projects/changes that run through the application.
Your skills and experience
- 5-6 years of experience in similar role or application management.
- Total 10+ years of IT Experience
- Knowledge of IT Service Management. Hands-on ITIL experience is a Plus.
- Tools Used: Jira, HP ALM, Confluence & other server monitoring tools.
- Experience in working in Risk, IT Run the Bank and Support domains.
- Experience of Batch Job Execution.
- Basic Technical capabilities and infrastructure knowledge (e. g. : Java, Oracle database, PL/SQL, Weblogic, Linux)
- Good to have:
- Experience in Java Enterprise environment with knowledge of web- and application- servers is a plus.
- Basic Understanding of Automated Deployment & CI: GIT, Maven, Artifactory, Jenkins, Teamcity etc
- Some experience on Google Cloud is desirable but not mandatory (On Job Learning)
- Experience of working together with Agile/Scrum teams and their methods.
- Behavioural:
- The ideal candidate should have good English spoken and written skills, being an excellent communication with experience in stakeholder management (business & IT).
- Flexibility & Adaptability: ability to control multiple assignments and prioritizing them and adjusting to suit with real condition and assignments.
- Ability to deal with people across geographies and varied teams on diverse topics.
- Planning/Organizing: Able to manage work but also to make the estimate, scheme in detail, work on deployment plans and manage deadlines.