Integration Engineer II
Lead the deployment and orchestration of applications on client infrastructure, specializing in On-Premise and Air-Gapped environments using Docker and Kubernetes.
Regularly visit client premises to lead deployment workshops, perform installations, and resolve critical site-specific technical issues.
Design and develop complex integration flows to connect Synapse products with external legacy systems, proprietary databases, and third-party enterprise software.
Consult clients on ideal infrastructure requirements, network security configurations, and data integration strategies.
Troubleshoot complex networking issues (Firewalls, VPNs, Proxies, Load Balancers) within restricted client environments.
Collaborate closely with data scientists to ensure models are packaged and exposed correctly via robust APIs.
Implement strong security protocols (SSL/TLS, Encryption, Authentication) to meet strict client compliance standards.
Lead code reviews and provide technical guidance to junior integration engineers regarding deployment best practices.
Participate in a rotational on-call schedule to provide 24/7 support for critical production environments and promptly resolve urgent client-facing integration and deployment issues.