Inspector Supervisor
Your main responsibilities will be to:
- Supervise a team of inspectors in Sri Lanka and oversee their performance through Key Performance Indicators. Take actions based on their results.
- Act as a trainer and coach, provide technical support and guidance to the inspectors and conduct performance evaluations and on-site audits.
- Build the sense of belonging to QIMA for all members of the team.
- Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
- Lead the claim investigations received from clients and implement the corrective action plans.
- Represent QIMA during meetings with customers to support the sales development in the region, provide technical expertise, and kickoff inspection programs.
- Oversee all operational aspects of the inspection program of the KA clients in the regions.
- Maintain good working relationships with all the suppliers and factories where we inspect.
- Optimize and reduce costs in the region.
In order to be successful in this role, you must have:
- Master’s degree in engineering; strong familiarity with Quality Management or Product Organization
- Practical experience in performing QC inspections with a strong desire to improve internal protocols.
- Technology driven mindset.
- Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management.
- Ability to travel to meet your team members and to visit clients and factories.
- Excellent command of English (spoken and written)
If you fit the bill for this position, we’d love to hear from you! Send your resume and cover letter to [email protected]
