Import Coordinator - Customs Entry Writer

Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative – Customs Entry Writer in our Jersey City, NJ office. Responsibilities include but are not limited to : Preparing and submitting customs entries: This involves preparing the necessary documentation and data to US Customs and Border Protection (CBP) and other government agencies like the FDA, Fish Wildlife Service (FWS), USDA, etc Transmission of Customs Entries to U.S. Customs for import shipments Ensuring compliance: Verify accuracy of documents (commercial invoices, etc.) and ensure compliance with US Customs regulations. Coordinating with various parties: Communicate and coordinate with internal / external customers, carriers, freight forwarders, customs officials and other agencies to ensure smooth clearance of good Problem-solving: Resolve documentation discrepancies, Customs exams, FDA holds, or other issues related to Customs clearance Receiving, reviewing, and processing import documentation for an assigned base of accounts Preparing daily activities including: preparing delivery orders and coordinating the pickup and delivery of cargo, filing ISF (Importer Security Filing), answering emails Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactions Tracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is available Corresponding with overseas agents and clients Working with steamship lines/airlines/trucking companies to obtain quotations and handle the movement of freight Developing and maintaining excellent customer service to internal and external customers Preparing quotations Handling the files from A to Z Responsible to ensure legal compliance, provide import guidance and control within government rules and regulations