Homeless Resource Navigator

Lynnwood, WA April 10, 2026 Full Time

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

Summary :

The role of the Resource Navigator to assist and triage families and individuals who are currently experiencing homelessness in the Snohomish County area. The Resource Navigator conducts coordinated entry, vulnerability, and self-sufficiency assessments and helps clients develop action plans and aids in barrier removal to work toward housing stability.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Highly Recommended: Please submit your resume & cover letter for consideration

What You'll Do

Summary :

Highly Recommended: Please submit your resume & cover letter for consideration

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Responsibilities

Works closely with community organizations and team members to make appropriate referrals and to coordinate services using a wrap-around approach to help clients achieve self-sufficiency goals

Enters data in the Homeless Management Information Systems (HMIS) and other relevant data systems.

Completes the Coordinated Entry process and assessment with all individuals and families to fully enroll them into the Coordinated Entry process for housing.

Utilizes motivational interviewing and theories of S.M.A.R.T goal creation to help clients develop a strengths-based plan of action to achieve housing.

Maintains Flex Funding and tracks spending to ensure funds are not over spent and are administered per grant requirements

Shows demonstrated ability to interact with people of different cultures

Continues to search for understanding of racial, gender and class equity

Requirements

Bachelor’s degree in Education, Psychology, Social Services, or equivalent educational background required, Plus at least 6 months or more relatable employment or volunteer time.

A combination of relevant education and experience will be considered

Must have a valid Washington State driver’s license, reliable transportation, and insurance.

Effective human services skills such as coaching, mentoring, client motivation, and tracking of such services required

Familiarity with human services in the Snohomish County community, HMIS, and the Coordinated Entry System in Snohomish County

Demonstrated sensitivity to the needs of those experiencing or at risk of homelessness

Ability to personify a pleasant and friendly atmosphere and environment to the general public, staff, management and the Investing in Futures partnership

Strong attention to detail, data integrity

Computer literacy-Word and Excel preferred.

Ability to use Internet search engines for research and information purposes

Knowledge about affordable public and private housing resources in Snohomish County and surrounding communities

Hours, Rate, and Benefits

Hourly Rate/Salary: $28.00

Hours: 40 hours per week

Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information.

At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan

After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

All positions at YWCA Seattle | King | Snohomish are exposed to participants who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.

Continuously physically moves around in performing duties in the office and in traveling to various YWCA worksites.

Frequently reaches and grasps in using telephones, computers, copy machines and other office equipment and supplies.

Must be willing and able to Lift up to 20-40 pounds frequently.

Frequently maneuvers around and/or under desks in sometimes tight and dirty locations.

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%