OurAssistants

HOA Community Manager

PH April 15, 2026 Full Time
  • Respond to homeowner inquiries via phone, email, or online portals professionally and efficiently
  • Assist with HOA administrative tasks such as issuing notices, processing violations, and maintaining records
  • Coordinate with HOA board members, vendors, and property managers to resolve homeowner concerns
  • Manage community calendars, schedules, and booking requests for shared amenities
  • Handle and escalate homeowner complaints while ensuring timely resolutions
  • Provide updates to homeowners regarding community events, projects, and important announcements
  • Maintain accurate records of all interactions and transactions in HOA management software
  • Generate reports for board meetings and assist with newsletter creation
  • Collaborate with team members to ensure smooth HOA operations and consistent customer service
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