Helpdesk Engineer (Hybrid/Kyiv office)
Welltech is seeking a Helpdesk Engineer to join their IT team, providing technical support to employees and troubleshooting various IT issues.
Requirements
- Minimum of 2 years of experience in a technical support or helpdesk role
- Technical skills and hands-on experience with: User account and identity management systems
- Endpoint operating systems (Windows and/or macOS)
- Mobile device management (MDM) solutions
- Troubleshooting hardware, software, and network-related issues
- Experience providing remote support to a distributed workforce
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users
Benefits
- Opportunity to work with a global company with Ukrainian roots
- Chance to be part of a fast-paced environment and work with a diverse team
- Variety of products and services to work with, including Muscle Booster, Yoga-Go, and WalkFit
Originally posted on Himalayas