Health Coach Specialist I (New Haven, CT / Field Based)

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Health Coach Specialist I or our team in New Haven, Connecticut.

This role requires fieldwork 5 days per week at our New Haven, CT or Eastern Corridor (New London/Norwich area) CT offices.

Program & Position Overview: 

Structured family caregiving is a caregiving arrangement in which a patient lives with a principal caregiver who provides daily support based on the patient's daily care needs. The goal of this service is to provide necessary care while fostering and emphasizing the patient’s independence in a home environment that will provide them with a range of care options as their needs evolve. The service is designed to provide options for alternative long-term care to persons who meet nursing facility-level care needs, while preserving the dignity, self-respect, and privacy of the patient.  

The Health Coach Specialist  will be a vital part of our operations in Connecticut. Responsibilities include performing orientations, providing an assessment of new patients to our program, and training our caregivers to ensure they provide the best service possible to their loved ones.  

Every Day You Will: 

• Home orientations involving signing of paperwork
• Initial assessments during orientations
• Periodic supervisory visits / check in for on-care cases
• Training caregivers / patients as required per case
• Interacting with the caregiver and other stakeholders, as needed
• Engaging in interdisciplinary meetings with the care managers, caregivers, and patients
• Collaborate in the care practice and communicate impressions of cases to appropriate staff
• Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
• Wear multiple hats as operations develop
• Travel within the state of Connecticut. 

Ideal Candidate Will Possess: 

• 2+ years of experience working with frail or elderly disabled adults and caregivers
• Abilty to travel thorughout the New Haven area and surrounding cities
• Previous field experience in a medical or case management environment, preferred
• Experience with data input, case review/case note entry; Salesforce experience is a plus
• Hands-on experience in home care, preferred
• Working knowledge of ADL/ IADL assessments
• Valid driver’s license with an insured vehicle for travel within the state
• Excellent verbal and written communication, organizational and time management skills
• Strong critical thinking and problem-solving skills
• Proficient in Microsoft (i.e., Word, Excel, Outlook)
• Excellent training skills
• Team-player mentality   

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV