We’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands.

We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!

About the role

This role is for our partner agency Creative Milkshake - a creative agency with a high-output UGC production studio in Amsterdam, producing paid social creative that looks native, authentic, and high-performing. Most content is shot on mobile (80–90%), primarily in-studio, with a smaller portion on DSLR and occasional on-site productions.

The Head of Studio Production owns the operational excellence, creative quality, and scalability of the Amsterdam studio.

This role ensures the studio runs efficiently, produces on time, maintains a high bar for taste and execution, and is prepared to scale production capacity as demand increases. They oversee studio producers, coordinate talent and logistics, upskill the team, and build the systems required to double throughput without sacrificing quality.

The ideal candidate has deep production experience, strong aesthetic judgment, and prior experience managing or scaling a studio environment.

Location

Within one-day travel distance of Amsterdam (Netherlands preferred; Spain, Portugal, or neighboring countries considered). Frequent in-person presence in Amsterdam required.

What You’ll Be Owning

1. Studio Operations & Efficiency

• Own day-to-day operational performance of the Amsterdam studio

• Optimize studio scheduling (currently ~11am–5pm) and expand production capacity as demand grows

• Build and implement systems that increase shoot throughput without reducing quality

• Ensure all shoots are fully prepared (props, scripts, talent, equipment, schedules)

• Identify bottlenecks and continuously improve studio workflow

• Oversee production calendar planning and team allocation

• Drive operational readiness as the studio scales (additional shifts, new hires, expanded hours)

2. Production Quality & Creative Taste

• Maintain a high bar for content quality and aesthetic standards

• Provide hands-on feedback to studio producers and creative team members

• Coach producers on performance direction, framing, lighting, pacing, and native-feel execution

• Ensure outputs meet the expectations of Creative Strategy and Paid Social teams

• Act as final quality checkpoint for studio deliverables

• Build documentation and best practices for high-performing UGC production

3. Talent Coordination & Ecosystem Management

1. Collaborate with talent team who oversees ~400 local actors used for paid social shoots

2. Partner with Talent Managers to ensure smooth casting, scheduling, and communication

3. Handle escalations or production-related talent issues

4. Ensure talent experiences are professional, organized, and aligned with brand standards

5. Support expansion of the local talent pool as production volume increases

4. Team Leadership & Studio Culture

1. Lead, mentor, and develop studio producers and on-site production staff

2. Hire, onboard, and, when necessary, manage performance and exits

3. Build a scalable team structure to support projected growth

4. Create a culture of accountability, craft, and operational discipline

5. Conduct regular feedback sessions and skill development plans

6. Be physically present in Amsterdam regularly to lead and engage the team

5. Scaling & Capacity Expansion

1. Design a roadmap to double studio production volume

2. Evaluate staffing, shift expansion, and equipment needs

3. Forecast capacity requirements in collaboration with leadership

4. Ensure studio infrastructure (space, systems, talent availability) supports growth

5. Proactively solve for future scale, not just current operations

Deliverables

• Fully optimized and documented studio production workflow

• Weekly studio performance summary (capacity, throughput, bottlenecks)

• Production calendar with clear scheduling and allocation

• Quality standards playbook for UGC production

• Hiring plan and org structure for studio scale

• Talent coordination framework with escalation process

• Monthly report on studio efficiency, output volume, and satisfaction feedback

KPIs (Owned outcomes for the role)

• On-time delivery rate: 95%+ of studio deliverables hit deadline

• Studio utilization: Increasing shoot capacity without decline in quality

• Creative satisfaction score: High internal rating from Creative Strategy & Paid Social teams

• Quality consistency: Minimal reshoots due to preventable production errors

• Scalability readiness: Studio able to support 2x production volume within growth timeline

• Talent reliability: Low last-minute cancellations or talent-related disruptions

• Team development: Clear skill progression and performance improvement across studio producers

What You Bring

• 5+ years of experience in content production, creative production, or studio operations (UGC, paid social, digital-first formats preferred)

• Proven experience managing or scaling a production studio

• Strong background in short-form content production; familiarity with DSLR workflows is a plus

• Demonstrated success increasing production throughput while maintaining or improving quality

• Experience leading, mentoring, and scaling production teams

• Prior responsibility for operational planning, studio scheduling, and resource allocation

• Experience building systems, SOPs, and production documentation from the ground up

Perks & Culture

• Generous PTO

• A collaborative, creative, and genuinely fun team

• Learning & career development opportunities

• Annual team retreats in inspiring locations