Head of Operations

Insify is looking for a hands-on, people-centric, and operationally excellent Head of Operations to lead our front-line teams. In this pivotal leadership role, you will report directly to the VP Operations and take full ownership of the teams that represent the heartbeat of our company: Support, Claims, and Underwriting. This is not a "high-level only" role; we need a leader who thrives in the weeds, coaching and supervising our teams to deliver a world-class customer experience. About Insify We are a high-growth scale-up backed by €43M in total funding from world-class investors like Accel, Munich Re Ventures, and Formula 1 champion Nico Rosberg. While we started our journey five years ago in the Netherlands, we have since expanded into France and Germany, and we’re just getting started. Our mission is to dominate the European market and become a global leader in AI-powered SME insurance. We aren't just building a company; we’re leading a revolution. Our culture is intense, high-stakes, and mission-driven. We hire smart, ambitious "owners" who possess a relentless drive to win. This is an environment for those who thrive on challenges, value intellectual honesty, and share our mindset of becoming a global category leader. Our founding team consists of seasoned entrepreneurs who have previously built iconic businesses like HelloFresh, Bloomon, and SumUp. We combine that deep fintech and e-commerce expertise with cutting-edge AI to stay ahead of the curve.