Head of Marketing - Employee Benefit
- Lead, direct, and coordinate the Employee Benefit Insurance team
- Grow the business and ensure revenue goal is achieved
- Support in identifying and developing new business opportunities for employee benefit insurance
- Identify and explore growth opportunities with current client base
- Work together with Placement / Technical team to deliver insurance proposals that are within clients
- expectations
- Develop and maintain relationships with key leaders in Health Insurance companies to support business
- expansion
- Direct the After Sale Department including Claim and Data and ensure clients’ claims and inquiries are
- serviced accordingly to the highest standard
- Put in place control mechanisms that enable achievement of high levels of customer satisfaction.
- Ensure quality and service excellence to clients and 5/5 client satisfaction
- Recruit, motivate, coach, evaluate, and retain a quality team
- Ongoing communication of business strategy and results of the team
- Continuously improve current systems and processes
- Promote a culture of high performance and continuous improvement that values learning and
- commitment to quality.
- More than 10 years experience as Marketing manager in insurance or brokerage firms
- Comfortable with leading team and responsible for the entire team’s achievements
- Have wide network of potential clients
- Have strong relationship with insurance companies
- Solid understanding in Employee Benefit insurance products including Health, PA, DPLK and TPA
- Excellent in selling, communication, negotiation, and persuasion skills
- Experience leading After Sale team and negotiating with insurance on claim issues
