Head of Digital Consumer Lending
Join the best bank to work for in Bulgaria*
Who we are:
Do you want to join a well-established bank with a start-up culture? No, we’re not joking!
We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?
It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.
Do you want to play a key role in our unique success story?
If so, we're looking for a Head of Digital Consumer Lending to join our team on the journey to success!
What You’ll do:
Drive business line growth, profitability, and successful strategy execution
Oversee the shared P&L, ensuring cost efficiency and strong revenue performance
Ensure full regulatory compliance, proper pricing, and product profitability
Define product and customer journey enhancements, roadmap priorities, and business value of initiatives
Monitor product performance metrics and implement corrective actions when needed
Optimize digital funnel conversion and overall customer experience
Collaborate cross-functionally with key stakeholders (Risk, Customer Experience, Marketing, Re-engagement, Product Development, etc.) to ensure alignment and effective execution
