GS Air Logistics Operational Care Specialist // Semicon Control Tower 24/7
It's more than a job
The purpose of this function is the operate Semiconductor shipments to the highest standards with the expectation to deliver a consistently excellent customer experience.
How you create impact
You will be the key link between our global KN Stations and customers, ensuring seamless communication and operational excellence. By monitoring live shipments and coordinating transportation, you will guarantee on-time performance and strengthen customer trust.
This includes, but is not limited to, transport arrangements, shipment monitoring and active communication with customers and KN stakeholders. Additionally, interaction with third party suppliers is required.
What we would like you to bring
- Strong English communication skills
- Proficiency in MS Office (Excel, PowerPoint)
- High commitment, motivation, teamwork ability, flexibility, and strong self-organization
- Open-mindedness towards new challenges
- Strong ability to articulate clearly and effectively
- Availability for 24/7 support and shifts
What's in it for you
- Semiconductor operational tasks (file creation, status monitoring and updates, flight planning, collection/ delivery requests)
- Customer communication via email or phone
- Communication with both internal and external stakeholders
- Ensuring timely and accurate execution of individual tasks and/or complete shipments
- Monitoring and correction data quality
- Handling of exceptions, deviations and customer escalations
- Delivering an outstanding customer experience
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
