Growth and Transformation Lead

Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. As the Growth and Transformation Lead, you will be the central leader responsible for evolving how we work to achieve our digital vision for the Apple Store Online: delivering magical shopping experiences for our customers and reaching more of them around the world.

Description

Your mission is to fundamentally transform our operating model to empower our teams and scale our processes effectively by championing the shift to a more nimble culture. You will orchestrate our ways of working, focusing on the capabilities, mindsets, process and collaborative behaviors needed for success, in close partnership with business leaders and the People team. The ideal candidate is a strategic and influential leader with a passion for building a high-performance, digital-first culture.

Minimum Qualifications

Minimum of 10 years of experience in transformation initiatives, change management, or management consulting. Proven track record of successfully leading and managing large-scale transformation initiatives. Experience with various change management methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Change Model). Bachelor’s degree in Business Administration or a related field is required. A Master's degree/MBA is preferred.

Preferred Qualifications

Demonstrated passion for driving positive change and improving organizational performance. Strong strategic thinking and problem-solving skills. Excellent communication, interpersonal, and presentation skills. Knowledge of the digital/e-commerce landscape and evolving technology Proven ability to influence and persuade stakeholders at all levels of the organization. Strong negotiation and conflict resolution skills to achieve positive outcomes.