Growth Analyst (f/m/d)
Join Trusted Shops and help us build trust in the digital world!
We develop SaaS solutions for over 30 million consumers and 30,000 businesses across Europe. Our products – including the Trustmark, Buyer Protection, and eTrusted review platform – have been driving trust for more than 25 years.
Your mission
As a Growth Analyst, you will join our Consumer Membership Team – a cross-functional group of marketers, engineers, and product experts – focused on growing and retaining our subscription consumer base.
You turn complex data into clear insights that drive business decisions. You help build a reliable, connected data landscape and enable teams across Trusted Shops to confidently use data for optimization, experimentation, and strategic initiatives.
Your responsibilities
Build, maintain, and optimize business, funnel, and customer journey dashboards (e.g. payment, cancellation)
Ensure data quality, consistency, and clear metric definitions across reports and tools
Act as a central point of contact for data-related questions, supporting stakeholders with interpretation and validation
Analyze user behavior, segments, funnels, and lifecycle metrics to uncover actionable insights
Evaluate high-impact experiments (e.g. pricing, conversion, process changes) and ensure valid tracking and interpretation
Act as a trusted advisor to your Buiness-, Customer Journey and Product colleagues on data interpretation and decision-making
Support strategic projects through data integration, cleanup, and model optimization
Help reduce data silos by connecting multiple data sources and enabling end-to-end data flows
