GNMA Investor Reporting Analyst
About the Company
Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.
Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.
As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.
Investor Reporting at Valon
The Investor Reporting team at Valon is responsible for reporting mortgage data and the movement of funds to both agency and non-agency investors. We are a team of mortgage and technology professionals working side by side to create automation and efficiency using Valon’s proprietary servicing system. We strive to shape a modernized Investor Reporting system while maintaining a strong level of precision in order to meet the requirements and guidelines of our investors.
About the Role
As a member of the Investor Reporting team, you will be responsible for assisting in the day-to-day operations of the Investor Reporting Team, including daily and monthly reporting and remitting to Ginnie Mae. Along with these day-to-day operations, you will be working alongside management and other cross-functional stakeholders to help scale processes, assist in the creation of new reporting processes, and identify areas for improvement. As an Investor Reporting Analyst, you will be able to bring a strong work ethic, attention to detail, and the ability to meet deadlines. The right candidate has an eye for process improvement and is looking to make a meaningful contribution to an industry-leading FinTech company, adding automation to the servicing industry.
Responsibilities
Complete daily and monthly reporting for investors within the SLA timelines.
Perform reconciliation, root cause analysis and resolution of daily rejects or edits between Valon’s servicing platform and the investor’s expected values.
Review and remit funds to investors and clients within the SLA’s
Assist in the completion of client billing every month
Execute and problem-solve in day-to-day operations for Investor Reporting
Collaborate with other servicing departments in building or improving cross-departmental tasks.
Assist with audits by providing required documentation or research as requested.
Provide feedback on existing processes and process changes to improve the efficiency of operations.
Collaborate with the Product Managers and the Engineering team to successfully implement new products or improvements to existing products.
Scope upcoming changes from the GSEs and determine impacts on the system and operational processes.
Ideal Background
Bachelor’s Degree or equivalent preferred
2+ years of experience in an investor reporting or finance function
FHA/VA/RHS Experience
Familiarity with large data set analysis in Excel
Experience with SQL preferred (not required, but a nice-to-have)
Minimum Qualifications
Excellent critical thinking and problem-solving skills
Minimum 2 years of GNMA investor reporting experience
Excellent collaboration and communication skills
Finance or accounting degree or 2-3 years of experience in an accounting or finance role
Must be available to collaborate and communicate in regularly held in-person meetings
Minimum education requirement: High school diploma or GED equivalent required
Benefits
Compensation: Competitive salary and 401 (k) plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
Generous time off: 17 days of paid time off and sick days and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
