Global Signage & Wayfinding Guidelines Sr. Design Program Manager, Workplace Design
The Workplace Design Guidelines and Standards team is looking for an experienced Senior Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Amazon’s Global Signage and Wayfinding Guidelines. The Workplace Guidelines and Standards team’s mission is to deliver best-in-class, fully-integrated, accessible, and easily navigable documentation supporting the consistent design and delivery of corporate workplaces. This team ensures design practices align with Amazon’s high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Sr Design PM, you will have direct responsibility for coordinating with a wide variety of cross-functional partners to develop guidelines to support new design solutions. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs.
You bring most or all of the following to the role:
- Intermediate to advanced experience with Adobe Creative Suite, Box, Microsoft Office, and Smartsheet.
- Working knowledge of building codes and accessibility standards.
- Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail.
- Experience in managing and updating design standards and guidelines on a global scale.
- Experience in digital asset management.
- Experience working in a matrixed organization.
Key job responsibilities
- Act as a Guidelines Subject Matter Expert (SME), evaluating change requests and participating in the development of change justifications.
- Develop, drive adoption of, and maintain tools and procedures to accelerate the organization’s ability to adapt to changing priorities and urgent requests.
- Develop, or work with vendors to develop, standard specifications and guideline documents.
- Collaborate with peers across regions to elevate regional differences to a global perspective.
- Own the roadmap for developing and publishing Signage and Wayfinding guidelines and standards.
A day in the life
You'll spend your days translating design intent into clear, actionable guidelines that help execution teams deliver spaces aligned with Amazon's standards. This means reviewing design documents, creating visual and written instructions, and sometimes bridging gaps by authoring new content or engaging consultants. You'll balance multiple conversations, stakeholder feedback, and design options while working autonomously in a fast-paced environment. Your attention to detail simplifies complex problems, and as a senior leader, you'll role model best practices and influence across all organizational levels to overcome obstacles and deliver results.
About the team
Our Global Real Estate and Facilities team is a global network of design professionals dedicated to creating exceptional workplace environments. We're passionate about designing spaces that inspire creativity, support collaboration, and enhance employee well-being across more than 60 countries. Our team combines strategic vision with meticulous attention to detail to deliver world-class workplace experiences.
Amazon embraces diversity and inclusion through employee-led affinity groups, innovative benefits, and ongoing learning experiences. The team values work-life balance and encourages employees to find their own balance between work and personal lives. Mentorship and career growth are also prioritized, with a focus on knowledge sharing and providing development opportunities.
- Experience understanding needs of business and end customers and translating them into right solutions
- 5+ years of design program management experience
- Experience as an Architect, Engineer, Construction Manager, Development Manager, Owner's project management representative or in other Commercial Development and Construction related disciplines
- Knowledge of project management tools and methodologies (agile to waterfall)
- Bachelor's degree in in graphic design, industrial design, digital communications design, visual arts, mass communications, art, or equivalent
- PMP, or PMP certificate
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, VA, Arlington - 129,500.00 - 175,100.00 USD annually
You bring most or all of the following to the role:
- Intermediate to advanced experience with Adobe Creative Suite, Box, Microsoft Office, and Smartsheet.
- Working knowledge of building codes and accessibility standards.
- Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail.
- Experience in managing and updating design standards and guidelines on a global scale.
- Experience in digital asset management.
- Experience working in a matrixed organization.
Key job responsibilities
- Act as a Guidelines Subject Matter Expert (SME), evaluating change requests and participating in the development of change justifications.
- Develop, drive adoption of, and maintain tools and procedures to accelerate the organization’s ability to adapt to changing priorities and urgent requests.
- Develop, or work with vendors to develop, standard specifications and guideline documents.
- Collaborate with peers across regions to elevate regional differences to a global perspective.
- Own the roadmap for developing and publishing Signage and Wayfinding guidelines and standards.
A day in the life
You'll spend your days translating design intent into clear, actionable guidelines that help execution teams deliver spaces aligned with Amazon's standards. This means reviewing design documents, creating visual and written instructions, and sometimes bridging gaps by authoring new content or engaging consultants. You'll balance multiple conversations, stakeholder feedback, and design options while working autonomously in a fast-paced environment. Your attention to detail simplifies complex problems, and as a senior leader, you'll role model best practices and influence across all organizational levels to overcome obstacles and deliver results.
About the team
Our Global Real Estate and Facilities team is a global network of design professionals dedicated to creating exceptional workplace environments. We're passionate about designing spaces that inspire creativity, support collaboration, and enhance employee well-being across more than 60 countries. Our team combines strategic vision with meticulous attention to detail to deliver world-class workplace experiences.
Amazon embraces diversity and inclusion through employee-led affinity groups, innovative benefits, and ongoing learning experiences. The team values work-life balance and encourages employees to find their own balance between work and personal lives. Mentorship and career growth are also prioritized, with a focus on knowledge sharing and providing development opportunities.
Basic Qualifications
- Have an available online portfolio- Experience understanding needs of business and end customers and translating them into right solutions
- 5+ years of design program management experience
- Experience as an Architect, Engineer, Construction Manager, Development Manager, Owner's project management representative or in other Commercial Development and Construction related disciplines
Preferred Qualifications
- Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management- Knowledge of project management tools and methodologies (agile to waterfall)
- Bachelor's degree in in graphic design, industrial design, digital communications design, visual arts, mass communications, art, or equivalent
- PMP, or PMP certificate
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 129,500.00 - 175,100.00 USD annually
