Global Product Support Engineer (all genders)

Responsible for providing quality on-site repair and maintenance service of complex electro-mechanicalsystems. Analytical troubleshooting of technical problems to component level Performs complete installation/relocation start-up services Troubleshoots equipment problems and conduct diagnostic procedures to isolate problems and take stepsto minimize downtime or system interruptions and eliminate equipment malfunctions. Determine correctiveactions as required Performs installations and/or relocations of equipment at customers' sites Remains up to date on equipment/tools through appropriate training, manuals, factory periodicals and otherrelevant materials Assists in complex field modifications and updates as released in Engineering Change Notifications Maintains records and reports as required to properly coordinate activities with supervisors and customers Responsible for Planning, management, and execution of projects of a limited scope and duration Coaches less experienced collegues within job scope Technical education in electronics, engineering or other applicable field of study (HTL/Bachelor) 10+ years of work experience, including 3+ years of relevant semi-conductors work experience Solid knowledge of Clean-Technology products Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sittingand standing in one location Understand and work from electrical and mechanical schematics and diagrams Ability to interpret operation manuals to determine root cause of tool failures Experience in Microsoft Office Suite Work independently, cooperatively in a team or with customers completing assignments with minimalsupervision and a high degree of accuracy and attention to detail Perform effectively in a demanding environment with changing workloads Adhere to customer rules and policies regarding worksite behavior and safety Able to travel frequently (80%) internationally, including to Asia and USA