General Manager

Job Title: General ManagerLocation: Prishtina, Kosovo + Yonkers, New York (Travel Required)Company: A & H Auto SalesCompany Overview:A & H Auto Sales is a technology-driven used car dealership focused on sourcing vehicles wholesale across the United States and selling them in the New York metro area.Our operations are split between Prishtina, Kosovo (back-office operations) and Yonkers, NY (physical operations including vehicle receiving, reconditioning, and delivery). We leverage modern tools such as Airtable and AI platforms to build a lean, data-driven operation.Position Summary:We are seeking a General Manager to lead and scale the dealership’s end-to-end operations. This role will oversee teams across both the US and Kosovo, ensuring smooth coordination between physical operations and remote support functions.You will initially work closely with the founders and gradually take ownership of day-to-day operations, with increasing autonomy as the business grows.This role includes regular travel to New York, particularly during the first few months, to gain hands-on experience with the operational side of the business and build key vendor and customer relationships.Key Responsibilities:Operations ManagementOversee the full vehicle lifecycle: sourcing, purchasing, transport, reconditioning, listing, sales, and deliveryManage the New York operations team, including the lot manager and future hiresManage the Prishtina-based team (sourcing analyst, admin, BDC agent)Coordinate with vendors such as body shops, mechanics, and detailersEnsure efficient workflow and timely movement of inventorySales & RevenueDevelop pricing strategies based on market data and comparable listingsMonitor lead response times and conversion performanceReview and approve deals prior to closingOversee the end-to-end customer experienceFinancial OversightTrack vehicle-level profitability (purchase, reconditioning, fees, sale price)Monitor operational costs and ensure budget adherenceReport on key performance indicators (units sold, gross profit, inventory turnover, conversion rates)Team DevelopmentSupport hiring and onboarding as the team growsDevelop SOPs and training materialsFoster a culture of accountability, efficiency, and qualityTechnology & SystemsUtilize Airtable as the central operational systemLeverage AI tools (e.g., ChatGPT, Claude) to improve workflowsMaintain data accuracy and system consistencyQualifications & Skills:English communication skills (both written and verbal) are required (C1 or C2 level)3–5 years of experience in operations, management, or a similar roleProven leadership and team management experienceStrong decision-making ability and problem-solving skillsHighly organized with strong attention to detailAbility to work independently and take ownership of responsibilitiesWillingness to travel to New York regularlyEligible for US travel (B-1 visa or equivalent)Comfortable learning and using new technologiesNice to Have:Experience in automotive, sales, logistics, or e-commerceExperience managing remote or cross-border teamsFamiliarity with US market standards and customer expectationsExisting US visa or prior travel experienceWhat We Offer:Professional Growth: Opportunity to take ownership of operations and grow into a senior leadership role as the business scalesLearning Exposure: Hands-on experience across US-based automotive operations and international team managementWork Environment: Dynamic, fast-paced environment with direct exposure to strategic decision-makingCompensation: $2,500–$3,500/month, based on experiencePer Diem: $150/day during time spent in New YorkPerformance Bonus: Linked to monthly profitability (structure to be defined)Long-Term Incentives: Potential for profit-sharing or equity based on performanceContract: In accordance with Kosovo Labor LawOffice Location: PrishtinaSchedule: Monday–Thursday from 2:30 PM to 11:00 PM. After the first three months, employees are eligible to work remotely on Fridays from 12:30 PM to 9:00 PM.Growth PathThis role offers a clear path to senior leadership (e.g., COO) as the business expands. You will play a key role in building and scaling operations from an early stage.How to Apply:To apply, please complete the application by filling out the Recruitment Application Form . If you have any questions, feel free to reach out to us at [email protected] .Only shortlisted candidates will be contacted.Deadline: 20.04.2026