Fanatics

FT Customer Support Associate - Work From Home

United States Remote March 12, 2026 $52,000/yr Greenhouse

[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / Health insurance / Retirement plan / PTO - As a Customer Support Associate at Fanatics, you will: Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues; Model exemplary service through web message, voice, and email channels; Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Build and maintain relationships with repeat Collectors; Develop a thorough knowledge of Fanatics Collectibles product portfolio and release calendar...Hiring Immediately >>

Originally posted on Himalayas

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  • Tailor your resume to the specific Fanatics vertical (Commerce, Collectibles, or Betting & Gaming) rather than submitting a generic application — each business unit has distinct priorities and terminology
  • Mirror exact keywords and phrases from the Fanatics job posting into your resume, as Greenhouse's parsing and recruiter search tools rely heavily on keyword matching
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