Front Desk Coordinator

Key Responsibilities for a Pediatric Office 

• Patient Interaction: Greet and check in patients, manage new patient paperwork, and maintain a professional and welcoming atmosphere in the waiting area.
• Appointment Management: Schedule, reschedule, or cancel appointments  to maximize clinic productivity and minimize wait times.
• Billing & Insurance: Verify insurance coverage and eligibility,  file insurance claims, and collect patient co-payments at the time of service.
• Record Maintenance: Update electronic dental records (EDR) with accurate medical histories, treatment plans, and contact information while strictly adhering to HIPAA confidentiality standards.
• Office Operations: Handle multi-line telephone systems, manage incoming/outgoing mail, order office supplies, and coordinate referrals to specialists.

Education: A high school diploma or equivalent. Dental experience is a plus. 

Communication & Soft Skills: Exceptional interpersonal skills, empathy for anxious patients, and the ability to multitask in a fast-paced environment 

-Bilingual a plus!

All your information will be kept confidential according to EEO guidelines.