(Fluent English) Technical Support Consultant, Web Hosting & Billing (remotely)

Join SupportYourApp as a Technical Support Consultant and deliver outstanding technical support via emails and chats. Assist customers with account-related issues and general support questions. Experience with eCommerce, web hosting, and billing systems required.

Requirements

• Excellent English communication skills
• 1–3 years of experience in technical or customer support
• Experience with eCommerce, web hosting, and billing systems (Stripe, PayPal)
• Basic web hosting support knowledge
• Technical background with basic HTML and CSS knowledge
• Experience with CRM tools and Confluence
• Strong analytical thinking and research skills
• Positive, proactive and responsible attitude

Benefits

• Flexible schedule
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time

Originally posted on Himalayas