(fluent English) Product Support Consultant (Water Solutions)

South Africa Remote February 28, 2026

We are seeking a Product Support Consultant to deliver outstanding customer support via chats, emails, and calls, and troubleshoot technical issues over the phone.

Requirements

Excellent English (C1 for both written and spoken is a must)
1+ year experience in customer support
Strong verbal communication skills
Previous experience with a wide product range
Comfortable using technical terminology and guiding customers through troubleshooting steps
Pre-sales experience
Attention to details
Strong analytical thinking and research skills
Positive, proactive and responsible attitude

Benefits

Flexible schedule
Opportunity to cooperate fully remotely
Inclusive international environment
Compensation in USD
Rewards for referring friends
Balance between project workload and personal time
Internal health policy
Responsive leadership interested in your development and long-lasting cooperation
Greenhouse conditions for self-development
Culture built on trust, with no time-tracking requirements

Originally posted on Himalayas