(fluent English) Account Manager (Asian Market)

Malaysia Remote April 15, 2026

Join SupportYourApp as an Account Manager and take ownership of key client relationships, navigating complex expectations and driving constructive conversations. The role requires strong stakeholder management, cultural awareness, and technical understanding. As a leader, you will develop trust in high-pressure environments and drive client success.

Requirements

Fluency in English (C1–C2)
2+ years of experience as an Account Manager, Operations Manager, Customer Success Manager, or Team Lead in customer support, BPO, SaaS, or a related industry
Proven experience managing 10+ direct reports
Excellent communication, presentation, negotiation, and conflict-resolution skills
Strong analytical and problem-solving mindset with a strategic approach to account growth
Experience with CRM and support platforms such as Zendesk, Intercom, Freshdesk, HubSpot, Aircall, or similar
Familiarity with task and time-management tools (Jira, Asana, Monday, etc.)

Benefits

Providing services during business hours
Opportunity to cooperate fully remotely
Inclusive international environment
Compensation in USD
Rewards for referring friends
Balance between project workload and personal time
Internal health policy
Responsive leadership
Greenhouse conditions for self-development
Culture built on trust

Originally posted on Himalayas