Field Service Engineer, Advanc
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
The ideal candidate thrives in a fast-paced environment, demonstrates proactive problem‑solving, and embraces challenges with a growth mindset.
Responsibilities
- Perform installation, calibration, maintenance, and repair of silicon photonics test system.
- Conduct optical, electrical, and electronic measurements to diagnose system issues and restore full functionality.
- Provide on-site technical support, troubleshooting, and root-cause analysis for complex equipment problems.
- Work closely with solution engineering, manufacturing, and product teams to escalate and resolve technical issues efficiently.
- Prepare detailed service reports, maintenance logs, and failure analysis documentation.
- Deliver technical guidance and training to customers on equipment operation and best practices.
- Ensure compliance with safety procedures and maintain high-quality service standards.
- Support continuous improvement initiatives to enhance service efficiency and customer satisfaction.
Qualifications
- Bachelor’s degree (or above) in Electrical Engineering, Photonics, Optoelectronics, or related field.
- 5+ years of hands-on experience in optical and electronic measurement, semiconductor equipment maintenance, or field service engineering.
- Strong knowledge of optical components, laser systems, photonics testing, and electrical measurement instruments (e.g., oscilloscopes, SMUs, spectrum analyzers).
- Proven ability to independently troubleshoot complex system issues.
- Excellent communication skills and strong customer‑service mindset.
- Proactive, self‑motivated, and capable of working under pressure with a positive growth mindset.
- Willingness to travel to customer sites and support on‑site service when required.
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
