Facility Engineering Technician I

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

The Facility Engineering Technician I supports the day-to-day operations of data center facilities by assisting with maintenance, monitoring, and basic troubleshooting of critical infrastructure systems. This role focuses on learning industry best practices while ensuring uptime, safety, and efficiency across all facilities. The Technician I works under supervision and follows established procedures to support reliable 24x7 operations.

Responsibilities

Assist in monitoring and maintaining building systems including electrical, mechanical, HVAC, and fire/life safety systems

Perform routine preventative maintenance (PM) tasks and inspections

Respond to basic service tickets and alarms under guidance from senior team members

Escort vendors and contractors and ensure compliance with site standards

Support installation of racks, cabling infrastructure, and equipment

Document maintenance activities, incidents, and updates in systems (e.g., ServiceNow)

Follow standard operating procedures (SOPs) and emergency operating procedures (EOPs)

Maintain cleanliness and organization of data center spaces

Participate in on-call rotations or shift coverage as required

Adhere to all safety and compliance requirements

Education And Experience

Associate degree, technical certification, or equivalent experience preferred

0–2 years of experience in facilities, mechanical, electrical, or related field

Basic understanding of electrical and mechanical systems

Willingness to learn data center infrastructure and operations

Skills and Qualifications

Ability to follow procedures and work in a team environment

Basic troubleshooting and problem-solving skills

Strong attention to detail

Ability to work in a fast-paced, 24x7 environment