Facilities Manager – Tax Preparation & Year-Round Client Services

The Facilities Manager ensures all tax preparation offices are safe, secure, compliant, and fully operational to support both peak tax season filing and off-season services, including tax planning, prior-year return reviews, and ongoing client consultations. This role oversees facilities for approximately 50 locations, with a strong emphasis on reliability, confidentiality, and year-round readiness. 

Responsibilities

Facilities Operations & Year-Round Readiness 

• Maintain full operational readiness of all offices throughout the year, supporting both peak filing season and off-season client services 
• Develop and execute pre-season, in-season, and off-season facilities plans 
• Ensure HVAC, lighting, electrical, plumbing, signage, and office infrastructure support year-round occupancy and comfort 
• Coordinate maintenance and repairs to minimize disruption to scheduled appointments and consultations 

Seasonal & Off-Season Support 

• Lead tax-season readiness, including inspections, preventive maintenance, and contingency planning 
• Support off-season use of stores for tax planning, amended returns, and prior-year return reviews 
• Adjust facilities schedules, layouts, and services to align with fluctuating staffing levels and appointment volumes 
• Coordinate reduced-hours operations while maintaining security, cleanliness, and client experience 

Compliance, Safety & Confidentiality 

• Ensure compliance with fire/life safety, ADA, OSHA, and local regulations at all times 
• Partner with IT and Security teams to maintain physical safeguards for client confidentiality year-round 
• Conduct safety inspections and manage corrective actions 
• Oversee secure storage and handling requirements related to physical records, where applicable 

Vendor & Contractor Management 

• Manage janitorial, HVAC, electrical, security, and emergency repair vendors 
• Schedule vendor work strategically during off-season to reduce cost and disruption 
• Monitor service levels, performance, and contract compliance 

Budgeting & Cost Management 

• Manage annual facilities operating and capital budgets 
• Optimize costs by leveraging off-season maintenance, negotiated service windows, and preventive planning 
• Forecast seasonal and off-season facilities expenses 

Store Support & Cross-Functional Collaboration 

• Serve as the primary facilities contact for office managers and field leadership 
• Partner with Operations, IT, Real Estate, and HR to support year-round office utilization 
• Support new office openings, seasonal locations, relocations, and closures 

Reporting & Systems 

• Maintain accurate asset, inspection, and maintenance records 
• Use CMMS/work order systems to track trends and performance 
• Provide leadership reporting on readiness, uptime, risks, and cost efficiency

Qualifications

• 5+ years of multi-site facilities management experience (retail, office services, or professional services) 
• Experience supporting seasonal and year-round client-facing operations 
• Strong knowledge of building systems, maintenance practices, and safety regulations 
• Vendor management and budget ownership experience 

Preferred 

• Experience supporting tax preparation, financial services, or privacy-sensitive environments 
• CMMS experience 
• Facilities certifications (CFM, FMP, or similar)

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Southern California $167,500- 227,000 References Visible links 1. https://www.intuit.com/careers/benefits/full-time-employees/ San Diego $167500 - $227000