F&A Systems Business Solutions Supervisor
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Job Description:
JOB DESCRIPTION
The Finance and Accounting (F&A) Systems Business Solutions Supervisor manages tasks associated with the daily support and maintenance of the F&A systems. He/She supports internal users across the global and serves as a liaison between users, technical support teams, and developers for system enhancements and production issues. The F&A Systems Supervisor assists in providing system requirements, design input, and managing enhancement testing. He/She will supervise and train specialists within the F&A systems department.
The F&A Systems Business Solutions Supervisor also enforces policies and procedures regarding the administration of the application. He/She will conduct user audits in accordance with documented procedures on a quarterly basis. He/She communicates with users to recreate issues within a test environment to obtain detailed results. In this role, the F&A Systems Supervisor provides the IT department with detailed descriptions to reflect system issues reported from the business side.
Responsibilities and Duties
- Performs extensive data analysis using PL/SQL, SQL Standard, MS Excel, and other tools to research and determine the source of errors and troubleshoot issues
- Tests resolutions in a functional testing environment to determine accuracy and validity before migrating to UAT testing
- Analyzes records by performing reconciliations and performs data tie outs between applications
- Reviews and analyzes business requirement requests to determine validity and feasibility
- Documents and submits business requirements to the IT department
- Provides internal customer system support
- Oversees production environment to ensure data continues to flow between applications
- Designs, develops, and tests new project requirements and system enhancements
Knowledge and Skills
- Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files; works well in a team environment
- Demonstrates a general understanding of technology used by the company; communicates basic technological concepts and terminology; applies standard technology in daily work
- Ability to perform data analysis and reconciliations
Qualifications
- Advance Microsoft Excel skills
- Intermediate-level SQL query skills for data analysis
- Knowledge of basic general accounting concepts; intercompany skills - Preferred
- Bachelor's Degree in Accounting, Finance, Business Information Systems, Information Technology or related field - Preferred
OTHER CRITERIA
Employer will not sponsor a visa for this position.
Must be currently in the same geographic location as the job or willing to relocate yourself.
Job Grade- 20E
Last day to apply internally- 4/24/26 @ 11:59pm EST
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
