EXECUTIVE PROGRAM SPECIALIST (

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 176,000 apartments and a citywide Section 8 leased housing program that serves over 200,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

The scope of the Office of the Chief Executive Officer (CEO) requires a Deputy Chief of Staff who combines strategic thinking with the ability to quickly build subject matter expertise. Under the supervision and direction of the Chief of Staff, the Deputy Chief of Staff will assist in the supervision of all operations of NYCHA. This will include assisting the CEO and the Chief of Staff in the planning and execution of the Authority’s strategic priorities, as well as assisting with management and oversight of the Executive Team and Senior Staff. The Deputy Chief of Staff will also manage at least one staff member.

The Deputy Chief of Staff role requires strong analytical and problem-solving skills, comfort working with data, external affairs acumen, and the ability to drive coordination across teams and departments. The ideal candidate will bring experience in NYC government and familiarity with housing policy, operations, stakeholder engagement, capital programs, and/or public sector procurement. They should be able to navigate complex organizations and build alignment across diverse stakeholders.

Candidates should demonstrate a strong commitment to public service and public housing, with a focus on building trust with residents, advocates, and staff. Strong interpersonal, communication, and execution skills are essential.

Primary Responsibilities

The responsibilities of the Deputy Chief of Staff include, but are not limited to:

Assist with the Management of the Office of the CEO

- Work closely with the CEO and Chief of Staff to set and execute Authority priorities.
- Synthesize and prioritize key information for the CEO.
- Collaborate closely with all other NYCHA departments and senior leadership.
- Communicate and liaise with, and on behalf of the CEO to external stakeholders, most notably, City Hall, residents, elected officials, sister agencies, employees, and civic groups.
- Develop and manage Office of the CEO, Executive Team, and Senior Staff agendas in coordination with the Chief of Staff and provide support on Board-related matters.
- Track and follow up on key deliverables at the Executive Team and Senior Staff level.
- In coordination with the CEO, Chief of Staff and administrative staff, ensure the CEO’s schedule is effectively managed to prioritize key activities.
- Supervise the development of briefings for the CEO.
- Manage confidential data, including sensitive business, financial and personnel information.

Lead and Coordinate Special/Strategic Projects

- Collaborate with the Executive Team and provide project management and support, where necessary.
- Diagnose and troubleshoot key organizational challenges, as needed, on behalf of the CEO and Chief of Staff.
- Manage top priority initiatives that require cross-disciplinary implementation, particularly across multiple departments and levels.
- Execute special projects that require utmost confidentiality and/or urgency for the Authority.

Represent the Office of the CEO

- Serve in the stead of the principal.
- Coordinate and lead external and internal meetings on behalf of the CEO.
- Speak with residents and other stakeholders on a regular basis.

Key Competencies

- Exemplary Communicator & Representative – Ability to communicate clearly, both verbally and in writing, and translate complex concepts and information for a variety of stakeholders and audiences. Strong political acumen and practiced in building relationships and facilitating multi-stakeholder meetings designed to achieve consensus on objectives. Clear capacity to act as a trusted representative for the CEO and Chief of Staff with internal and external stakeholders.
- Strong Leader & Change Agent – A proven leader with demonstrated capabilities in organizational strategy and transformation, program/project management and operational excellence. A strategic thinker and structured problem-solver, able to drive change and innovation while effectively juggling diverse responsibilities and multiple, competing priorities. Track record of facilitating large-scale organizational change with a focus on cross-functional teaming, process streamlining, and resource optimization.
- Independent Problem-solver – A 'nimble' thinker who is results-oriented and deadline-driven; possesses the ability to work independently as well as collaboratively, and to shift priorities in an ever-changing work environment; can get things done quickly and accurately; and is skilled at problem solving in order to expertly field both internal and external requests.
- Integrity – Possesses the highest degree of integrity, supported by a flawless record of ethics and maintaining confidentiality.

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

EXECUTIVE PROGRAM SPECIALIST ( - 13399

Baccalaureate degree, and advanced degree preferred.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.