Event Production Technician

SUMMARY: 

We currently have an opportunity for a Event Production Technician I to support live meetings, events, and productions for a large financial client Lake Mary, FL. This role is responsible for operating, troubleshooting, and maintaining audiovisual systems that power high-quality event experiences across control rooms, meeting spaces, and technology-enabled environments.

This is a hands-on, client-facing position that supports a variety of event formats, including executive events, town halls, hybrid meetings, and webcast/broadcast productions. The ideal candidate is technically strong, highly organized, calm under pressure, and committed to delivering a seamless experience for clients, stakeholders, and audiences. At least 5 years’ Global Financial Services, Healthcare or Pharmaceutical experience is preferred.

HIERARCHY: No direct reports.

PRIMARY DUTIES:

• Operate and support audiovisual production equipment, including cameras, microphones, speakers, switchers, routers, intercom systems, and control systems.
• Provide live event support for executive events, town halls, hybrid meetings, and webcast/broadcast productions, including video switching, audio support, source routing, and troubleshooting.
• Deliver a high level of client-facing support by partnering with event organizers, presenters, and internal stakeholders to align on technical requirements, event timing, and logistics.
• Prepare, organize, and manage event media and presentation content to ensure playback readiness and smooth execution.
• Set up, test, strike, and store production equipment while maintaining safe cable management and power practices.
• Troubleshoot and maintain AV and video conferencing systems in meeting spaces, production environments, and control rooms.
• Support collaboration platforms and room technologies, including Microsoft Teams, Webex, Global Meet, Cisco codecs, Cisco Navigator panels, and Crestron TST-1080 touch panels.
• Use Microsoft 365 and SharePoint to manage documentation, organize event materials, and support collaboration across teams.
• Maintain production documentation such as runbooks, signal flow diagrams, patch lists, and equipment logs.
• Manage microphone inventory, loaner equipment, spare inventory, and consumables.
• Identify opportunities to improve event execution, AV processes, and operational efficiency.

COMPENTENCY:

• Required
  • 3+ years of experience in audiovisual, broadcast, live production, or live-event support environments
  • Hands-on experience with microphone management, including wireless systems
  • Basic understanding of video routing, signal flow, and live production workflows
  • Experience supporting Microsoft Teams, Webex, and Global Meet
  • Familiarity with Cisco codecs, Cisco Navigator panels, and Crestron TST-1080 touch panels
  • Familiarity with Microsoft 365 and SharePoint
  • Strong troubleshooting skills and the ability to perform well in high-pressure live-event settings
  • Strong organizational, communication, and teamwork skills
  • Ability to lift up to 50 pounds and perform physical setup and teardown tasks
• Preferred
  • Experience in a client-facing event support or production environment
  • Experience with intercom systems, tally, IFB, and confidence monitoring
  • Knowledge of enterprise AV and room control systems
  • Basic proficiency with Adobe Premiere Pro, DaVinci Resolve, or similar editing tools
  • Understanding of RF coordination and interference mitigation

REQUIRED EDUCATION: Bachelor’s Degree or Equivalent

EXPERIENCE: 3-5 Years

LANGUAGE SKILLS: English

PHYSICAL DEMANDS: 

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

WORK ENVIRONMENT: Onsite

EXPECTED HOURS OF WORK: Monday through Friday from 7am to 4:30pm with occasional work on weekends or off hours as dictated by client onsite management. Total shift not to exceed 8 hours of work, 1 hour lunch, two 15 minute breaks.

TRAVEL: Local Commute

QUALIFICATIONS:   To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.