Enrollment Coordinator

Enrollment Coordinator  Location: Norman, OK Schedule: Minimum 25 hours potential up to 40 hours per week Department: Enrollment Management FLSA Status: Non-Exempt  Hourly Rate: $25.00  Position Summary  The Enrollment Coordinator provides essential administrative and operational support to the Enrollment team, ensuring a smooth and efficient experience for prospective students throughout the admissions process. This role is ideal for someone who is detail-oriented, organized, and eager to contribute to a fast-paced, student-centered environment. The Enrollment Coordinator will manage documentation, handle administrative tasks, support communication workflows, and assist enrollment managers and coaches in delivering high-quality service.  Key Responsibilities  Student Documentation & Record Management  · Collect, organize, and track required student documents (transcripts, identification, forms, etc.).  · Ensure accuracy and compliance in all student files and records.  · Upload, update, and maintain data within CRM and student information systems.  · Monitor document status and communicate with students regarding missing or incomplete items.  Administrative & Operational Support  · Provide day-to-day administrative support to Enrollment leadership and coaches teams.  · Assist with reviewing student files in the system, checking for new documents, and fulfilling steps in the admissions process that allow for Enrollment Coaches to follow up with the applicant/student.  · Support data entry, reporting, and basic CRM tasks as requested.  · Help maintain team calendars, inboxes, and workflow organization.  Communication Support  · Respond to routine student questions via phone, email, or text, using prepared templates or scripts.  · Route more complex inquiries to the appropriate advisor or manager.  · Support outbound communication for application reminders, documentation requests, and enrollment next steps.  Team Support & Collaboration  · Collaborate closely with advisors, managers, and cross-functional partners (Marketing, Student Success, Operations) to ensure timely student movement through the pipeline.  · Support special projects related to new program launches, documentation updates, and enrollment events.  · Assist with audit checks to ensure data accuracy and process consistency.  Qualifications  · High school diploma required; associate or bachelor’s preferred.  · Prior administrative, office, or student services experience strongly preferred.  · Strong organizational skills with excellent attention to detail and accuracy.  · Comfortable managing multiple tasks in a fast-paced environment.  · Strong written and verbal communication skills.  · Basic proficiency in Microsoft Office and familiarity with CRM systems (Salesforce a plus).  · Ability to type 45+ wpm  · Customer-service - oriented with a supportive and professional demeanor.  · Ability to work additional hours when necessary to complete time-sensitive tasks.  Competencies  · Highly organized and detail-focused  · Strong follow-through and reliability  · Clear communicator  · Quick learner and adaptable  · Team-oriented and supportive  · Comfortable in a fast-moving environment