Drive-in-Centre Assessor (DIC)- Claims Motor Accident Assessing (Centurion)
The Claims Motor Assessing Drive-in Centre (DIC) Assessor is responsible to determine quantum and merit of damages sustained in an incident to drivable vehicles
Minimum Requirements:
- Matric
- Qualified Panel beater, Spray Painter or Motor Mechanic
- Minimum 2 years assessing or estimating experience
- Must be a professional VDQ member
- Leadership, Management and or Insurance related studies completed or in progress will be beneficial
Responsibilities:
- Assessing claims on a daily basis
- Monitor and manage the average repair cost as well as the quality of their own assessments
- Dealing with customer complaints and ad-hoc queries
- Analysing of own data to ensure meeting targets
- Good understanding of performance KPI’s
- Liaise with service providers, clients and advisors
- Conduct all the above to the required performance and quality standards that are in place
OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.
- Matric
- Qualified Panel beater, Spray Painter or Motor Mechanic
Required Competencies & Personal Attributes:
Competencies:
- Attention to detail/Quality oriented
- Deadline and results oriented/Work standards
- Enthusiastic and passionate about the job and the company
- Effective at planning and organization /Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability and change management expert
- Resilient with high tolerance for stress
Skills:
- Interpersonal and communication skills
- Administration skills
- Computer literacy
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition. Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential.
The successful candidates must be prepared to be remunerated on a performance-based salary system. To note that in accordance with Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
