Director, Services Portfolio
The Director, Services Portfolio leads the strategy, performance, evolution, and governance of our services portfolio and function that supports pre-sales scoping and delivery readiness. This leader ensures every offering is aligned to company objectives, customer outcomes, market trends, and delivery capabilities.
Requirements
- 10+ years in Professional Services, Product/Portfolio Management, or Solutions/Pre-Sales for B2B SaaS
- 5+ years leading managers and senior ICs
- AI-literate with demonstrated experience using AI-powered tools for market research, content generation, customer insights, workflow automation, and portfolio performance analysis
- Proven track record building and optimizing services portfolios and leading pre-sales solutioning/scoping at scale (enterprise + mid-market)
- Deep proficiency in GTM and launch execution, sales enablement, and creation of high-impact content (datasheets, decks, playbooks, SOW language)
- Data-driven operator with command of service KPIs, pricing/margin mechanics, and forecasting; comfortable with PSA/CPQ/CRM tools
- Executive-ready communication and cross-functional influence; skilled at translating insights into crisp decisions and standards
- Experience packaging repeatable services offers and accelerators; partner ecosystem exposure
- Change management and enablement leadership across global teams
- Drive continuous improvement and innovation—standardization, automation, accelerators, and reusable templates that reduce time-to-scope
- Strategic clarity: sets direction and measurable outcomes; ties portfolio bets to revenue and customer value
- Systems thinking: designs methods and tooling others can reuse; raises the organizational bar
- Talent builder: hires, develops, and retains high-performing managers/ICs; fosters a coaching culture
- Bias to action: moves from insight to standard quickly; measures and iterates
Benefits
- Work from Anywhere
- A Culture that Lives its Values
- Flexible Working Hours
- Open PTO
- Sabbatical
- Paid Parental Leave
- Opportunities for Growth
- Recognition
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance
Originally posted on Himalayas