Director Product Management - Subscription

JOB TITLE: Director Product Management LOCATION: Bangalore JOB SUMMARY: As a Director of Product Management, you will be responsible for retaining, renewals, and increasing revenue from existing subscribes of JioHotstar, alongwith the payment charter. You will establish a clear vision, create a roadmap for success, and nurture a high-performing product organization focused on innovation and customer satisfaction. The goal is to build a user insight platform, develop a subscriber lifecycle management platform, and scale retention & upgrade interventions via ML/AI during various user journey touchpoints to retain them better, and increase ARPU via upgrades, add-ons, and other monetisation opportunities. Further, in this role you will also owning improving the payment conversion funnel, auto-debit metrics, and reducing cancellations. This role involves overseeing a dynamic team of product managers and providing strategic direction to a cross-functional group of engineers, designers, data scientists, and specialists. ABOUT THE TEAM: At JioHotstar, we're on a mission to deliver delightful experiences to our 500+ million customers across the globe. Our technology spans 25+ countries, with more on the horizon. The Subscriptions and Payments team is at the forefront of shaping how millions of subscribers around the world can access and enjoy premier entertainment on JioHotstar enabled platforms. The team crafts flexible, customized offerings that meet the distinct needs of subscribers across India & global markets.  Our work spans powering JioHotstar’s subscription platforms, build scalable, multi-tenant systems for acquiring subscribers via D2C and wholesale channels, solving for churn related problem statements,   pioneering payment-related innovations—such as local currency support, alternative payment methods, and seamless recurring billing, while also optimizing for subscription ARPU consistently. The team drives sophisticated churn management strategies, leveraging advanced analytics, AI/ML tech and customer insights to anticipate at-risk members, personalize retention efforts, and continually enhance user satisfaction. By focusing on global subscription management, payment innovation, and proactive churn reduction. The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, join us!