Director, Operational Intelligence

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing 

Reporting to the Senior Director, Fusion Threat Intelligence (FTI), the Director, Operational Intelligence, will be responsible for leading the operational intelligence function within the Fusion Centre. The Fusion Centre contributes to the protection of our clients and our bank by providing actionable intelligence spanning Cyber Security, Corporate Security, Third-Party Risk, and Fraud domains. The Director will oversee the daily intelligence operations including indicators of compromise, threat actor tactics, techniques, and procedures, supplier intelligence, and monitoring the external environment for current and emerging threats. They will lead a team while guiding the production of actionable threat intelligence reports, executive briefings, metrics and reporting to drive decision-making and strategy to help safeguard sensitive customer data and critical infrastructure from nation-state actors, financially motivated adversaries, and third-party supply chain threats.

The Director will also collaborate cross-functionally to support the implementation of process improvements and automation initiatives as well as with the Strategic Intelligence function to align operational insights with broader organizational strategies. In addition, this role will be responsible to build out existing and future partner engagements and information sharing activities. The Director will leverage broad knowledge and experience in threat intelligence, and the fraud/security space.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed 

• Intelligence Expertise – Provide specialized advice, consultation, and analysis on intelligence issues and trends relating to Cyber Security, Fraud, Third-party Risk, Corporate Security, and Fusion. Provide expert level consultation to leadership on intelligence collection & analysis from open sources and designing, implementing and delivering on Fusion’s mandate to inform and aid the protection of people, information, and assets.

• Support to Key Stakeholders – Support complex issues and incidents as an intelligence leader with an emphasis on guiding the team in understanding stakeholder needs and looking for opportunities to improve service to our clients globally.

• Relationship Building – Develop and manage relationships with corporate and business leaders, including facilitating collaboration with security and fraud pillars, providing knowledge of intelligence best practices, and collection and analysis techniques. 

• Intelligence Program Management Knowledge – Identify potential opportunities to improve how we operate, take action, and contribute to issue resolution as quickly and efficiently as possible. Work collaboratively on capability development projects with internal and external stakeholders.

• Leadership and Team Player – Contribute to the development of the threat intelligence capabilities within the Fusion Threat Intelligence team including the growth and development of highly skilled intelligence analysts. Motivate and manage employees through constructive and respectful feedback encouraging performance excellence.

Who you are

• You can demonstrate experience in information security/cybersecurity with a focus in threat intelligence (10-12 years).

• You demonstrate enhanced analytical capabilities sufficient to oversee broad intelligence analysis, including the review of draft products to ensure outputs provide appropriate insights and recommendations.

• You have exceptional ability to communicate in a clear, concise, and logical manner, verbally and in writing.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. 

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. 

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. 

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Information Management, Information Security, Leadership, Long Term Planning, People Management, Security Risk, Security Trainings