Director of Sales & Marketing - Franchise

Rochester, New York March 19, 2026 Full Time Greenhouse

What You Bring

The ideal candidate will have:

  • Proven leadership experience in hotel sales and marketing
  • Strong knowledge of key market segments, including corporate, group, meetings, tour and travel, FIT, and incentive business
  • Demonstrated success in forecasting, budgeting, revenue planning, and departmental P&L analysis
  • Experience developing and executing both short- and long-term strategic plans
  • Strong administrative and organizational skills with the ability to structure efforts and allocate resources effectively
  • Excellent verbal and written communication skills, including presentation development and public speaking
  • Strong interpersonal skills with the ability to build, motivate, and develop a high-performing team
  • A proactive leadership style and the ability to drive change and continuous improvement
  • Strong business acumen and the ability to make decisions that strengthen the hotel’s financial performance
  • Proficiency in Delphi, Word, Excel, and PowerPoint
  • The ability to enforce hotel standards, policies, and procedures
  • The ability to prioritize, delegate, problem-solve, and exercise sound judgment
  • A collaborative approach and the ability to build positive relationships across departments
  • Previous exposure to other hotel departments, preferably Front Office and Food & Beverage

Education & Experience

  • College degree or equivalent experience required
  • Minimum 3–5 years of experience as a Director of Sales and/or Marketing in a large group or convention-focused hotel environment

Physical Requirements

  • Long hours may occasionally be required
  • Light work, including exerting up to 20 pounds of force occasionally and up to 10 pounds frequently or constantly to move objects

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How to Get Hired at Hilton Worldwide

  • Audit your resume for cargo aviation keywords — 'ACMI,' 'freighter operations,' 'ULD,' 'Part 121,' and 'AOG' should appear naturally if your experience is relevant, and their presence helps both Greenhouse parsing and hiring manager scanning
  • Place all FAA certifications, A&P licenses, and regulatory credentials in a dedicated section near the top of your resume — for Atlas Air roles, these are often the first qualifications verified and the fastest way to pass initial screening
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