Director of Product Management – Residential Mortgage Applications
Headquartered in Los Altos, CA. Backed by SAIGroup.
Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:
Website: https://saigroup.ai
Role Overview
The Director of Product Management – Residential Mortgage Applications leads the inbound product management function for JazzX’s enterprise-grade Residential Mortgage application. This role is accountable for defining what gets built and why, translating complex customer, regulatory, and business needs into clear product requirements and execution-ready roadmaps.
The Director owns product discovery, requirements definition, prioritization, and delivery across end-to-end mortgage application workflows, with a strong emphasis on enterprise readiness, compliance, scalability, and AI-powered capabilities.
This role manages a team of product managers and works in close partnership with a dedicated outbound product management function responsible for go-to-market strategy, positioning, and customer-facing enablement—allowing this role to remain deeply focused on building the right product.
The role collaborates closely with engineering, design, AI research, compliance, security, and forward-deployment teams, and requires staying current with advances in AI-driven financial services and enterprise software.
Core Responsibilities
Product Strategy & Roadmap
- Own and evolve the product vision and roadmap for JazzX’s Residential Mortgage application.
- Translate customer needs, regulatory requirements, and operational constraints into clear, prioritized product initiatives.
- Balance near-term delivery with long-term architectural and platform considerations.
- Partner closely with outbound product management to ensure roadmap alignment with market needs and customer feedback.
Application Ownership
- Define product requirements across end-to-end application workflows, including but not limited to:
- User and borrower-facing experiences
- Data ingestion, validation, and document workflows
- Decisioning, review, and exception handling
- Operational, administrative, and post-processing workflows
- Ensure workflows are configurable and scalable to support multiple enterprise customers, geographies, and operating models.
- Embed compliance, auditability, and risk-management requirements directly into product design.
AI-Driven Product Capabilities
- Lead the definition and delivery of AI-powered functionality within the mortgage application, including intelligent automation, decision support, and workflow optimization.
- Partner with AI research teams to ensure models are production-grade, explainable, and compliant with financial services standards.
- Make informed trade-offs between automation and human-in-the-loop workflows to balance efficiency and risk.
Enterprise-Grade Product Execution
- Ensure the product meets enterprise expectations for:
- Scalability, reliability, and performance
- Security, privacy, and data protection
- Compliance, audit trails, and regulatory oversight
- Role-based access, configurability, and operational controls
- Define non-functional requirements in partnership with engineering, security, and compliance teams.
- Influence architectural decisions to support extensibility and long-term maintainability.
Build vs. Buy Decisions
- Evaluate when to build capabilities internally versus leveraging third-party or commercial solutions.
- Assess trade-offs across speed to market, cost, integration complexity, and long-term differentiation.
- Ensure all integrations align with JazzX’s enterprise and AI platform standards.
Metrics & Impact
- Define and track product-specific and outcome-driven metrics, including:
- Product usage, adoption, and feature engagement
- Customer onboarding time and time-to-value
- Automation rates and operational efficiency gains
- Accuracy, quality, and exception rates
- Use data to inform roadmap decisions, prioritization, and investment trade-offs.
- Drive a strong culture of measurable impact and continuous improvement.
Team Leadership & Collaboration
- Build, mentor, and manage a team of inbound product managers.
- Establish strong standards for product discovery, requirements quality, and execution rigor.
- Serve as a senior product partner to engineering, design, AI/ML, compliance, security, and outbound product teams.
- Clearly communicate complex product and domain concepts to executive, technical, and non-technical stakeholders.
Qualifications
Experience
- 10+ years of product management experience, with a strong background in enterprise SaaS or platform products.
- Proven experience owning complex, workflow-driven applications in financial services.
- Experience managing product managers and leading inbound product functions.
- Demonstrated experience delivering AI-enabled products in production environments.
Domain & Technical Expertise
- Financial services experience is required.
- Residential Mortgage or lending experience is preferred, but not required.
- Strong understanding of regulated environments, enterprise buyers, and compliance-driven product development.
- Working knowledge of modern AI/ML concepts, including model lifecycle, data dependencies, and human-in-the-loop systems.
Leadership & Communication
- Ability to operate effectively in ambiguous, fast-moving environments.
- Strong written and verbal communication skills with a track record of cross-functional influence.
- Experience setting high standards for product craft and mentoring senior product talent.
Education
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field required.
- Advanced degree (MBA or equivalent) is a plus.
Why Join JazzX AI -
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.
