Director of Operations

Mexico City, Mexico State, MEX, 03330 March 3, 2026 Eightfold Ai
Proactively champion a culture focused on Environmental, Health & Safety (EHS), driving a zero-incident culture. Empower employees and drive accountability for EHS to all levels in the organization. Develop short and long-term plans in alignment with the PCS manufacturing strategy and annual profit plan objectives to drive operational performance and financial results. Drive attainment to high five metrics and create a roadmap to get to world class levels. Establish objectives and track key performance indicators across the organization. Ensure prompt and accurate reporting systems on all aspects of operations, leveraging EPM and Balanced Score Card. Establish ICD inventory plans by product family/site and proactively manage inventory to profit plan, driving improved and sustainable processes. Execute the Supply Demand Planning (SIOP) process, driving ownership and collaboration across all stakeholder groups. Ensure the supply plans generated meet customer expectations and profit plan objectives. Partner and network with IBP, Quality and OPEX organizations to ensure functional alignment of roles and responsibilities, strategic objectives, annual goals and metrics, and performance. Promote a responsive, customer-focused culture by building strong partnerships with internal and external suppliers to consistently deliver high-quality products and exceed customer expectations. Collaborate closely with key stakeholders across LATAM Marketing, Sales, Human Resources and Finance to strengthen relationships with critical customer contacts and drive strategic engagement. Develop and execute strategic capital spending plans for Operations to assure adequate capacity and resiliency to meet growth objectives. Drive change through improved organizational capability, providing leadership in recruiting, goal alignment, employee development, performance management and communication. Ensure motivation and retention of a high-performance management team and workforce. Set appropriate staffing levels through the profit planning process. Proactively participate in staffing/headcount decisions for key positions in Operations and LATAM. Minimum 7 years of experience in business strategy, market intelligence, M&A, marketing, or related areas (preferably in a multinational environment). Effectively drives and manages change, challenges the status quo and champions new and innovative ideas. Demonstrates professional presence, communicates articulately and confidently. Effectively leverages functional and cross-functional resources to solve problems, improve processes and meet objectives. Demonstrated success in effectively and confidently providing “leadership” to employees in a constantly changing environment. An undergraduate degree is required.
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