Director of Client Success
Counsel Health is seeking a high-caliber, strategic Director of Client Success to serve as the primary architect of our post-sales engine. This is a foundational '0-to-1' leadership role designed for someone who thrives at the intersection of complex enterprise account management and internal operational builds.
Requirements
- 8+ years in Client Success or Customer Experience, specifically within early-stage tech startups
- A deep background in Health-Tech, Digital Health, or Retail Healthcare is non-negotiable
- Proven ability to build consensus across'messy' stakeholder groups in the post-sales process (Clinical, Legal, IT)
- Experience in both Sales and CS, with a knack for identifying 'upsell' triggers during the implementation phase
Benefits
- Comprehensive healthcare
- Vision + dental
- 401K
- Unlimited PTO
- Parental Leave
Originally posted on Himalayas
