Director, Customer Enablement

Bloomerang is looking for a Director of Customer Enablement to lead the strategy and structure of their knowledge ecosystem, including documentation, learning programs, and AI-powered self-service. The role is responsible for ensuring customers can quickly access the information and training they need to succeed.

Requirements

• AI-First Strategic Mindset
• Cross-Functional Collaboration
• Educational Program Design
• Content Governance & Accuracy
• Visionary Leadership
• Scalable Systems Management
• Data-Driven Problem Solving
• Editorial Consistency

Benefits

• Generous health, vision, and dental insurance
• 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays
• Paid parental leave
• 401k match
• Equipment provided
• Discretionary bonus

Originally posted on Himalayas