Director, Account Executive

The Director, Account Executive—US Issuing Fintech will serve as the primary relationship and business lead for a select group of Visa’s most innovative and influential US neobank partners. These clients are shaping the future of consumer digital banking, rapidly evolving their offerings to meet the needs of everyday Americans. In this externally facing and highly strategic role, you will act as a trusted advisor, growth architect, and ambassador for Visa, responsible for developing and executing holistic partnership strategies, championing Visa’s capabilities, and orchestrating cross-functional teams to drive innovation and tangible business results. Success in this role will require strong industry fluency, executive presence, collaborative leadership, and a passion for building deep, strategic relationships in a rapidly evolving landscape. This role requires an experienced network payments professional with account management or business development experience. 

Key Responsibilities:

Account Leadership & Strategy:

• Be accountable for the growth, profitability, performance, and operation of the payments business for a portfolio of Tier 1 US neobanks, owning the holistic account plans and orchestrating cross-functional teams to deliver on shared objectives. 
• Identify and pursue high-impact partnership opportunities, whether new product launches, pilots, or innovative joint solutions. 
• Maintain a pulse on market trends, regulatory developments, and the evolving competitive landscape, proactively advise Visa leadership and clients on implications and opportunities. 
• Build and nurture strong, multi-level relationships with client executives and internal stakeholders, ensuring alignment and support throughout both organizations. 

Business Development & Execution:

• Drive the end-to-end deal process: from opportunity identification and ideation, through negotiation, contracting, and execution. 
• Deliver against key sales and business growth metrics, ensuring Visa’s offerings are front-of-mind as our clients expand. 
• Proven ability to create strategic solutions (product/business development, marketing, and/or technology solutions) and implement them to drive top line results.   
• Collaborate with Product, Legal, Finance, Risk, Client Services, and other internal teams to move as quickly as our partners, execute with excellence, and support ongoing program success. 

Thought Leadership & Communication:

• Represent Visa as a segment expert in the US neobank market, bring a strategic perspective and credible voice to internal and external discussions. 
• Educate Visa teams on market developments and partner priorities, influencing broader company strategy. 
• Prepare and deliver executive-level presentations and status updates to internal and client leadership. 

Innovation & Product Solutioning:

• Partner with clients to co-create and operationalize new solutions, leveraging Visa’s capabilities across payments and consumer card products in the evolving U.S. regulatory landscape. 
• Champion a culture of innovation, identifying, piloting, and scaling new ideas that drive mutual growth. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.