Digital Consulting Manager
Team Summary:
Visa Consulting & Analytics (VCA) drives tangible and measurable business impact for Visa’s clients—issuers, acquirers, merchants and fintech partners. With deep expertise in strategy, data analytics, brand management, marketing, and operations, the VCA team supports clients across a broad range of strategic and operational topics. Within VCA, the Managed Services team builds long-term partnerships with major clients in Japan. We embed digital, data‑driven and operational capabilities to help clients accelerate growth, enhance customer experiences, and maximize value across their businesses.
Responsibilities:
What a Digital Consulting Manager does at Visa:
This role partners closely with business, digital, data, marketing and technology teams to define, deliver and operationalize high‑impact digital initiatives. Topics can range from digital transformation to solution design and implementation support.
Specific responsibilities will include:
- Develop a fact base by undertaking client interviews and analyzing client documentation or processes
- Identify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practices
- Define technical requirements together with clients and internal SME’s
- Collaborate with the hub team, broader global team, and other functional teams to obtain specific subject matter expertise as needed
- Collaborate with data scientists to analyze Visa and benchmark client performance
- Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
- Support the preparation of client project proposals, providing input to objectives, scope, deliverables, approach, dependencies, roles and responsibilities
- Support implementation of VCA recommendations or client initiatives, using project management and problem-solving frameworks
Why This Role Is Important
VCA’s digital advisory capabilities help clients accelerate their transformation, enabling portfolio growth, customer experience improvements and operational efficiency. Our work strengthens Visa’s long-term partnerships and contributes to Japan’s cashless transformation.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
