Client Partner

The Client Partner is a high-energy leader who owns our client relationships, building trust, rapport, and credibility with client stakeholders. The Client Partner is passionate about forming and driving successful client relationships and can successfully interact with senior/executive level clients as well as technical specialist and SME’s. Through their role, Client Partners focus on quality service and execution to ensure satisfaction and growth. This individual is experienced in leading teams of consulting professionals as well as multidisciplinary teams in a matrixed environment. The Client Partner has a strong operational acumen in operating their client’s business to meet financial targets. Job Description: Key Responsibilities Client Relationship Management: Engages with Client Stakeholders to drive the strategic direction of the partnership, ensuring our teams deliver against the business objectives and to continue to grow and drive the evolution of the partnership. Team Leadership: Leadership and direction of cross functional teams focused on delivering value, ensuring quality. Also, responsible for mentoring employees to elevate opportunities for growth. Commercial Delivery: Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting. Accurately plan and forecast revenue growth to achieve their net revenue and margin targets. Consultancy: Continually increase knowledge of the client’s business (and industry) often serving as the client’s first line consultant. Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation. Knowledge and experience Education: Bachelor's degree preferred 10+ years experience with minimum 3+ years in senior client management roles Business mindset and outcome driven Strong presentation and communication skills Exceptional at problem-solving, analytical skills and business understanding. Excellent organization and prioritization skills, structured but understand flexibility where needed Team leader who is supportive and collaborative Experience in CRM, Marketing Automation, eCommerce and Loyalty, and/or Data, Tech and Analytics Excellent interpersonal communication skills Skills and abilities Based in Ho Chi Minh City Speaks English Fluently, Fluency in Vietnamese will be a bonus Location: Ho Chi Minh City Brand: Merkle Time Type: Full time Contract Type: Fixed Term Contract (Fixed Term) Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work