Delivery Driver Partner

Job Description Job Summary: As a Delivery Partner, you'll deliver the great H-E-B experience our Customers know and love wherever they may be. You'll work directly alongside Curbside Partners as you retrieve, load, and deliver orders. You'll be allowed to accept and keep all tips you earn while completing deliveries. There is no cap on the amount of tips you may earn, and H-E-B will make sure your hourly rate doesn't fall below $19.00 per hour. Key Responsibilities & Essential Functions: • Driving / Delivery Operations: Helps retrieve orders from Curbside; loads product in delivery vehicle; preserves condition during pickup and delivery Engages with Customer prior to, during, and after delivery for an exceptional customer experience Delivers Customer orders to specified location accurately, safely, and on time Unloads Customer orders from delivery vehicle; obtains Customer signature for order; may assist with getting order inside Complies with all traffic / safety laws and H-E-B policies Maintains cleanliness of vehicle; reports maintenance problems May perform other duties and attend meetings as assigned The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: Knowledge/Skills/Abilities: Excellent driving record - Required No moving violations or preventable accidents in the past 3 years - Required No DWI, DUI, or related convictions; no felony convictions - Required No suspended or revoked driver licenses, permits, or privileges in any state / county (mandatory) - Required Advanced customer service skills - Required Ability to navigate multiple iPhone applications (GPS, messaging, support portal, etc.) - Required Ability to meet company and regulatory driving record requirements - Required Ability to work as part of a team - Required Ability to work without direct supervision - Required Willingness to work in varying indoor / outdoor conditions - Required Attention to detail - Required Education: HS Diploma or GED or equivalent - Required Licenses/Certifications: Must have a valid U.S. driver's license for 3+ years and currently have a valid Class C Texas driver's license (no CDL required) - Required Physical Demands & Working Conditions: Pass a drug screen / background and Motor Vehicle Records check (at time of entry and on a periodic basis) Successfully complete H-E-B's driver training program (mandatory) Regularly lift up to 55 lbs Load / unload delivery vehicles Work while exposed to hot, wet, cold, and weather conditions The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 6/1/2024