Data Analyst - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Coles 360 is all about connections. It’s how we connect with customers at every turn of their lives. It’s how we use the power of Coles’ shopper data to maximise that connection. It’s how we partner at levels to drive more meaningful campaigns and measure the impact they create. Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution.

Coles 360 is the retail media arm of Coles Group, partnering with suppliers to deliver data-driven advertising solutions that connect brands with customers at scale. With over 7,000 campaigns delivered annually, we are continuing to invest in our analytics capability to better support commercial outcomes for both Coles and our partners.

We’re looking for a Data Analyst to join our team and play a key role in elevating how campaign performance is measured, understood, and actioned.

About the Role

This is a high-impact role focused on moving beyond standard reporting to deliver meaningful, actionable insights. You will work across campaign data, customer behaviour, and media performance to shape decision-making for internal stakeholders and external suppliers.

You’ll sit within a team spanning BAU reporting, advanced insights, and business scaling initiatives, with a strong focus on standardisation, scalability, and commercial impact.

Key Responsibilities

• Deliver in-depth campaign analysis, translating data into clear, actionable insights
• Generate forward-looking recommendations to drive optimisation, personalisation, and improved campaign performance
• Analyse customer purchasing behaviour and product selection trends to uncover commercial opportunities
• Validate and operationalise campaign measurement methodologies, ensuring consistency and accuracy
• Build and maintain scalable, reusable datasets and reporting frameworks
• Ensure data quality and integrity through QA and pipeline oversight
• Translate insights into compelling commercial narratives for suppliers and stakeholders
• Own key stakeholder relationships and deliver high-quality, insight-led outputs
• Support broader data initiatives across the Coles 360 business

What We’re Looking For

• Proven experience in campaign or marketing analytics (essential)
• Strong analytical capability with experience working across large, complex datasets
• Ability to move beyond reporting into insight generation and storytelling
• Strong stakeholder engagement skills, with the ability to influence commercial outcomes
• Comfortable working independently in a fast-paced, evolving environment

Nice to Have

• Experience with A/B testing or experimentation frameworks
• Exposure to Retail Media environments
• Proficiency in Python for analysis or automation
• Experience with Snowflake or similar cloud data platforms

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 183709

Employment Type: Full time

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